Frequently asked questions
How long does shipping take?
Orders are processed within 1–3 business days. After dispatch, standard delivery typically takes 5–10 business days.
Where does DARVELIN ship?
We currently ship within the United States only.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with your tracking information.
Can I change or cancel my order?
Please contact us as soon as possible. We’ll do our best to help before your order enters processing or has been shipped.
What if I receive a damaged or incorrect item?
Contact us at contact@darvelin.com with your order number and clear photos of the issue, and our team will assist you.
How can I contact customer service?
You can reach us at contact@darvelin.com or +1 (406) 213-4020. We aim to respond within 24–48 hours.